Shipping policy

Last updated: December 22, 2025

We know you’re busy (and probably running on coffee). Here’s exactly how shipping works at Grid Rider.

Most orders are made, packed, and shipped within 2–7 business days after your order is placed.
Business days do not include weekends or holidays.
During peak seasons (back-to-school, holidays), processing may take a little longer.

FREE standard shipping on orders over $75 (threshold shown at checkout).
For orders under the free-shipping threshold, shipping is calculated at checkout.
Shipping rates may be weight-based and can vary by item.

Once your order ships, typical delivery time is:

Standard delivery: 2–5 business days (timing can vary by destination and carrier).

Note: Delivery estimates are not guarantees and may be affected by carrier delays, weather, or seasonal volume.

When your order ships, you’ll receive a shipping confirmation email with a tracking link/number.
Tracking can take 24–48 hours to update after the label is created.

We ship to the destinations available at checkout. If you don’t see your country/region listed, we can’t ship there yet.

Please double-check your shipping address at checkout.

If you need to change or correct your address, email us ASAP at support@gridrider.co
If your order has already been processed or shipped, we may not be able to change it.

If a package is returned due to an incorrect/incomplete address or delivery refusal:

We can reship it (additional shipping may apply), or
We can issue a refund for the item cost minus any shipping/handling costs (if applicable).

If tracking shows “delivered” but you don’t have your package:

Email us anytime at support@gridrider.co

Country/Region